How can we help?

Find guidance on setting up your search, understanding results and managing your account.

Contact us

Starting a search

How do I set up my assistant?

Choose “Set up my assistant”, select buying or renting, then enter your city, dates, residents, budget and requirements. For buying, the budget is the property’s total price; for renting, it is monthly. Confirm the city from the suggestions. Research depends on the sources available for the destination.

Does the housing budget include the service?

No. For buying, enter the property’s total price; for renting, the monthly budget. Recurring expenses, acquisition costs and deposits are separate where applicable. The currency is the destination’s. The service is paid in US dollars (USD), without automatic budget conversion.

Understanding your options

Why does my search have no results yet?

Coverage, criteria and the status of sources can limit results. Check the research status and review your requirements. Having no options does not establish that there are no homes at the destination.

Is a home that appears in results available?

Found does not mean available. Check the source, information date and outstanding questions. Price, dates, pet acceptance and other conditions need confirmation with the advertiser.

How do I compare homes and make contact?

Save favorites and compare two to three properties. You can contact the advertiser directly at no charge from Nookdash, or review and pay for an attempt by the agent. Sending depends on the available integration; missing confirmation is not shown as success.

Account and monitoring

How do I recover access and adjust alerts?

Use password recovery on the account sign-in screen. Delivery of the link depends on email being available. Adjust channels and times in preferences. Email alerts require a confirmed address, your permission and enabled delivery.

Can I pause my search or delete my data?

You can pause or end your search. This stops research and pending alerts without automatically extending the purchased period. In account settings, use “Export my data” or “Delete my account”. Deletion requires confirmation.

Contact us

Still need help? Send your question to the Nookdash team.

All fields are required.

Your message to the team
Do not include passwords or payment details.0 / 5000
Security verification

Loading security verification…

Your details will be used to handle this request. Privacy policy

Prefer to email us? [email protected]

Ready to organize your search?

Set up my assistant